Privacy

Data protection notice and information according to Art. 13 DS-GVO

General

Thank you for visiting our website and for your interest in our services. We attach the highest importance to the protection of your privacy as a user of our website and strictly adhere to the data protection regulations when collecting, processing and using your personal data.

Name and contact details of the person responsible

mobilezone exchange GmbH
Porschestraße 7
44809 Bochum

Represented by:
Dieter Koßmeier
Sascha Hanke
Andrew Reinhardt

Contact:
Phone: +49 (0) 221 277 94 190
E-Mail: info@mobilezone-exchange.com

Purposes for which the personal data are processed and the legal basis of the processing:

Purposes of processing	Legal base
Provision of general information / company or organization presentation	Art. 6 para. 1 lit. f DS-GVO (legitimate interest of the responsible party)
Contacting of visitors of the internet presence with the responsible person via our online contact form	Art. 6 para. 1 lit. b DS-GVO (required for the fulfillment of pre-contractual measures)
Carrying out evaluations of usage behavior with Google Analytics	Art. 6 para. 1 lit. a DS-GVO (consent of the data subject)
Processing of technical information in order to provide the service and optimize the presentation of the information retrieved by the visitor on the respective end device of the visitor to the website.	Art. 6 para. 1 lit. f DS-GVO (legitimate interest of the responsible party)
Use of maps from the “Google Maps” service	Art. 6 para. 1 lit. a DS-GVO (consent of the data subject)
Use of the Antispam Bee service to check whether input is made by a natural person or a bot	Art. 6 para. 1 lit. f DS-GVO (legitimate interest of the responsible party)
Control of the Internet presence and needs-based design of processes during use through the use of cookies (e.g., Consent Manager)	Art. 6 para. 1 lit. f DS-GVO (legitimate interest of the responsible party)

If your personal data is processed to protect the legitimate interests of the controller pursuant to Art. 6 (1) f DS-GVO, the legitimate interests are to permanently analyze and improve the website, to optimize user-friendliness, and to detect and prevent misuse. If techniques for range measurement are used that are based on the legitimate interest of the responsible party (e.g. Matomo), you will be informed separately about this in this privacy notice and you will be given the opportunity to object. In this case, our legitimate interest in range measurement serves the analysis, optimization and economic operation of our website.

If the storage of information in your respective terminal equipment or the access to information already stored in the terminal equipment takes place on the basis of your granted consent, the storage of or access to this information takes place in accordance with Section 25 (1) of the Telecommunications Telemedia Data Protection Act (TTDSG).

Our legitimate interest is also that we pursue sales growth as an economic interest (e.g., in the context of providing the information or operating the social media channels).

Categories of personal data that are processed

When using our website, the following data is processed for organizational and technical reasons:

IP addresses of visitors
Name of the pages accessed
Date and time of access
Name of the browser used
Name of the operating system
Name of the search engine or external link
Name of downloaded files
Http version and http request method

If you provide us with data via our online forms, the personal data you provide will be processed to fulfill the respective purpose.

Recipients of your personal data

Your personal data will only be passed on to third parties with your consent or on the basis of a legal authorization. Your personal data will only be passed on to state institutions and authorities entitled to receive information within the framework of the relevant laws or if we are obliged to do so by a court decision. Our employees are bound to secrecy and to compliance with the provisions of the laws on data protection. For the technical implementation of the services provided, we have commissioned appropriate companies to process your personal data on our behalf. These are:

Contractor	Service provided
TK-World AG, Oberes Feld 6, 33106 Paderborn	Hosting of the website
Data center located in Germany	Leasing and operation of virtual servers as part of commissioned processing pursuant to Art. 28 DS-GVO
Google Ireland Ltd.	– Web tracking with Google – Map service (Google Maps)
Social media channels (see below)	Operation of the social media platform

Use of cookies

This website uses so-called cookies. These are small text files that are sent from our web server to your browser and stored on the hard drive of your computer. No personal data is stored, only an individual pseudonym. This information is used, for example, to recognize you during navigation on our pages and to make navigation easier for you.

You can set your browser to inform you about the placement of cookies. This makes the use of cookies transparent for you. Alternatively, you can also view this website without cookies. You can preset this in your respective browser. Please note that some functions of the website may then be partially or completely unavailable.

Use of cookies

Use of Google Maps

We use the map service “Google Maps” of the company Google Ireland Limited on our site. The business address of Google Ireland Limited: Gordon House, Barrow Street, Dublin 4, Ireland (Google). The parent company of Google Ireland Limited is Google LLC (registered office: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

The service is used by embedding an element to display the map on our site by integrating an external map display.

By using this technology, personal data is transmitted to the service provider as described below.

The maps are integrated on our website in such a way that no personal data is transferred to Google unless you have given your consent to the use of this service.

When you display the maps from Google, Google processes your personal data (e.g. your IP address, location data of your device, sensor data from your device, WLAN access points, etc.) in accordance with its own privacy policy, which you can access at the following link: https://policies.google.com/privacy?hl=de&gl=de. As part of the integration of the maps, cookies are used by the service provider Google.

Such data collection by Google may also occur for visitors to this website who have consented to the use of Google Maps and who are not logged in or registered with Google. Google generally uses and processes the data of the users of the service for market research and advertising purposes. For example, usage profiles can be created from the usage behavior and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements within and outside Google that correspond to the presumed interests of the users. For these purposes, cookies are usually stored on the user’s computer, in which the user’s usage behavior and interests are stored.

Cookies are small text files that are sent to your browser and stored on the data carrier of your device. These cookies enable the service provider Google to match your user data (e.g. URL, referrer URL, IP address, device and browser properties (user agent) and timestamp) with the data of your Google account, if any.

Furthermore, the usage profiles may also store data independently of the devices used by the users (especially if the users have a Google account and are logged in on the Google site).

The data collected by Google is anonymous and not visible to us as users of the service. This data is only used by Google for the purposes described in Google’s privacy policy, e.g. for the placement of advertisements. Insofar as statistics are made available to us as service users by Google, these statistics do not allow any conclusions to be drawn about individual users. Information about personal data can therefore only be requested directly from Google. For our part, we can only view the public information of the users, which has been defined by the respective Google user in the private account settings. The registered users also have the option to adjust settings regarding Google Maps usage.

In the event that you are a registered Google user and have logged in to the Google site, your data will be automatically assigned to your user account by Google when you visit our site, provided that you have consented to the use of Google Maps.

More detailed information on the possible account settings regarding the Google Maps service can be found under the following link: https://myactivity.google.com/?continue=https://myactivity.google.com/product/maps?hl%253Dde%2526utm_source%253Dmaps.

In particular, if you do not have a Google account, you can also prevent cookies from being set by configuring your browser to refuse all cookies. In this case, however, the functionalities on this and other websites may be restricted.

Insofar as cookies are used by Google in the context of the use of Google Maps, these are described by Google in a detailed table, which you can access at the following link:

https://policies.google.com/technologies/types

The legal basis for the use of the Google Maps service is your consent in accordance with Art. 6 (1) a) DS-GVO.

As far as the collected data regarding the user activities are transmitted to the USA by the service provider Google, the transmission is also based on your consent according to Art. 49 para. 1 lit. a DS-GVO in conjunction with. Art. 6 para. 1 lit. a) DS-GVO.

Google Ireland Limited or its parent company Google Ireland Limited is the sole responsible party for the processing of personal data in connection with Google Maps. Further information about the processing of personal data by Google can be found at https://policies.google.com/privacy?hl=de&gl=de.

If you use the map service and have our maps displayed, Google processes personal data in order to provide us with anonymized evaluations. We do not receive any personal data from you, but only have access to the aggregated content. Even though we have no influence on the type and scope of the processing of your personal data by Google, this processing of personal data takes place within the scope of joint responsibility pursuant to Art. 26 DS-GVO. The processing serves the legitimate interest pursuant to Art. 6 (1) lit. f DS-GVO to obtain information about the relevant data for the use of the map service.

In the case of requests for information and the assertion of user rights, it is pointed out that these can most effectively be asserted directly against Google, because only Google has access to the data of users and can directly take appropriate measures and provide information.

Please note that personal data is also processed by Google in the USA.

Traffic analysis Google Analytics

We use the Google Analytics tool on our website, which is offered and operated by the company Google LLC.

The business address of Google LLC: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The imprint of Google LLC with further information can be found at the following link: https://www.google.com/intl/de_de/+/policy/imprint.html.

The business address of the responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The imprint of Google Ireland Limited with further information can be found under the following link: https://www.google.de/intl/de/contact/impressum.html.

We only use this tool if you have consented to the use of this service.

The Google Analytics tool is used to analyze how you use our websites (web analysis service).

In order to be able to perform the analyses and ensure the functioning of the tool, we have implemented the code that ensures the functioning of Google Analytics on our website that you visit.

On our behalf, Google will use the information collected on the website to evaluate your (basically pseudonymous) use of the website and to compile reports on website activities. The reports provided by Google Analytics are used to analyze the performance of our website.

In addition, Google Analytics is used to analyze the success of our marketing campaigns.

We use the User ID (user identifier) function, which allows us to assign a unique, permanent ID (identifier) to one or more sessions (and the activities within those sessions) and thus analyze user behavior across devices.

We use the Google Signals feature, which collects additional information about users who have activated personalized ads (interests and demographics). This allows ads to be delivered to these users in cross-device remarketing campaigns.

Google Analytics uses so-called cookies to analyze your use of our websites. Cookies are small text files that are sent to your browser and stored on the data carrier of your device.

To protect your privacy, we anonymize the IP addresses that are transmitted to Google by using the function ‘anonymizeIP’ (so-called IP masking): Due to the activation of IP anonymization on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

As a processor, Google Ireland Limited processes your personal data on our behalf. For this purpose, we have concluded an order processing agreement with Google pursuant to Art. 28 DS-GVO. Within the scope of the commissioned processing, Google is authorized to commission subcontractors. A list of approved subcontractors can be found at: https://privacy.google.com/businesses/subprocessors/. In addition to Google LLC, which is based in the USA, US authorities may also have access to the data stored by Google.

Insofar as cookies are used as part of the use of Google Analytics, these are described in detail by Google.

General information on the cookies used can be found at: https://policies.google.com/technologies/types?hl=de.

Detailed information on the cookies used, in particular with regard to the personal data processed in this context, the storage period of the individual cookies and their purposes can be found at:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=de

To learn more about Google’s privacy policy in general, you can access this policy at the following link:
https://policies.google.com/privacy?hl=de#infocollect

The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 (1) a) DS-GVO. Your consent can be revoked at any time with effect for the future by changing the cookie settings under the following link:

Change cookie settings

You can prevent the collection of data generated by the cookie and related to your use of the website by not giving your consent to the setting of the relevant cookie or by installing the browser add-on to disable Google Analytics. This is available at:
https://tools.google.com/dlpage/gaoptout?hl=de

You can also prevent cookies from being set by configuring your browser to refuse all cookies. In this case, however, the functionalities on this and other websites may be restricted.

Insofar as the collected data regarding user activities are transmitted by Google Ireland Limited to Google LLC (parent company in the USA), the transmission also takes place on the basis of your consent pursuant to Art. 49 Para. 1 lit. a DS-GVO in conjunction with Art. 6 Para. 1 lit. Art. 6 para. 1 lit. a) DS-GVO.

Our presence on Facebook

Under the following link you can reach our Facebook page, for which we are jointly responsible with Meta Platforms Ireland Limited based in Dublin (Ireland) for certain functions (see below) in accordance with Art. 26 DS-GVO:

https://www.facebook.com/exchangemobilecentergermany/

Meta Platforms Ireland Limited is a subsidiary of Meta Platforms, Inc. (formerly Facebook Inc.) based in Menlo Park, California, USA (Meta Platforms).

Insofar as you visit our Facebook page specified above, Meta Platforms collects, among other things, your IP address as well as other information that Meta Platforms stores in the form of cookies on your PC in order to provide us, as the operator of the Facebook pages, with statistical information about the use of the Facebook page.

Meta Platforms provides more detailed information on data processing in this context under the following link: https://de-de.facebook.com/help/pages/insights.

In joint responsibility pursuant to Art. 26 DS-GVO with Meta Platforms, it is analyzed how you use our Fanpage (Page Insights function). Meta Platforms provides the information to be provided under the DS-GVO regarding data processing in the context of Page Insights at the link: https://www.facebook.com/privacy/explanation.

Meta Platforms also provides you with the relevant contents of the Joint Responsibility Processing Agreement entered into between Meta Platforms and us pursuant to Article 26 of the GDPR at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

Meta Platforms Ireland Limited has agreed to assume primary responsibility under the GDPR for the processing of Insights Data and to comply with all obligations under the GDPR with respect to the processing of Insights Data. This relates in particular to Articles 12 and 13 DS-GVO, Articles 15 to 22 DS-GVO and Articles 32 to 34 DSGVO.

The statistical information provided to us does not constitute personal data (anymore) for us, so that it is not possible for us to identify you based on this data. We only use the statistical data to the extent that we generally want to better understand the interests of our users in order to improve our online presence and to ensure the quality of our online offers.

To the extent that we collect your personal data through our Facebook page (e.g., your name, nickname, content of messages sent to us, comment content, and profile information you provide “publicly”) only to communicate and interact with you.

Your personal data is basically processed by us for the purpose of communication and interaction on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f DS-GVO. Our legitimate interest is that we pursue our business management objectives through our information and communication offers on the Facebook page.

Insofar as we carry out processing in connection with the operation of our Facebook page for which your consent is required (e.g. participation in a competition, raffle, sending a newsletter, etc.), this will be obtained separately on our part in each case. In this case, the processing of your personal data is based on Art. 6 para. 1 lit. a in conjunction with. Art. 7 DS-GVO.

Insofar as the social network Facebook collects your data for its own purposes for which consent is required (e.g. evaluation of user behavior), this also takes place on the basis of Art. 6 (1) a in conjunction with Art. 7 DS-GVO. Art. 7 DS-GVO. In this case, the necessary consent is obtained by the social network itself.

Due to the joint responsibility of Meta Platforms and us for the processing of personal data on our Facebook presence, you can assert your data subject rights both with us and directly with Meta Platforms.

Since Meta Platforms is responsible for the vast majority of the data processing that takes place as a service provider, our ability to access your data is very limited. Only the service provider has full access to your data according to the terms of use of the network. For this reason, usually only the provider of the social network can take and implement the necessary measures to fulfill your data subject rights (e.g. right to information, deletion, objection, etc.). The assertion of corresponding rights is therefore most effective directly against the network provider.

Please note that personal data is also processed by Meta Platforms in the USA.

Our presence on Instagram

Under the following link you can reach our Instagram page, for which we are responsible for certain functions (see below) with Meta Platforms Ireland Limited (service provider) based in Dublin (Ireland) in accordance with Art. 26 DS-GVO:

https://www.instagram.com/emc_germany/?hl=deLink to, SM Profile

Meta Platforms Ireland Limited is a subsidiary of Meta Platforms, Inc. (formerly Facebook Inc.) based in Menlo Park, California, USA (Meta Platforms).

Insofar as you visit our Instagram page specified above, Meta Platforms collects, among other things, your IP address as well as other information that Meta Platforms stores in the form of cookies on your PC in order to provide us, as the operator of the Instagram pages, with statistical information about the use of the Instagram page.

Meta Platforms provides more detailed information on data processing in this context under the following link: https://de-de.facebook.com/help/pages/insights.

In joint responsibility pursuant to Art. 26 DS-GVO with Meta Platforms, how you use our Instagram page is analyzed (Page Insights function). Meta Platforms provides the information on data processing in the context of Page Insights that must be provided in accordance with the GDPR at the following link: https://www.facebook.com/privacy/explanation.

Meta Platforms also provides you with the relevant contents of the Joint Responsibility Processing Agreement entered into between Meta Platforms and us pursuant to Article 26 of the DS-GVO at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

Meta Platforms has agreed to assume primary responsibility under the GDPR for the processing of Insights Data and to comply with all obligations under the GDPR with respect to the processing of Insights Data. This relates in particular to Art. 12 and 13 DS-GVO, Art. 15 to 22 DS-GVO and Art. 32 to 34 DSGVO.

To the extent we collect your personal data through our Instagram page (e.g., your name, nickname, content of messages sent to us, comment content, and profile information you provide “publicly”) only to communicate and interact with you.

Your personal data is basically processed by us for the purpose of communication and interaction on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f DS-GVO. Our legitimate interest is that we pursue our business objectives through our information and communication offers on the Instagram page.

Insofar as we carry out processing in connection with the operation of our Instagram page for which your consent is required (e.g. participation in a competition, raffle, sending a newsletter, etc.), this will be obtained separately on our part in each case. In this case, the processing of your personal data is based on Art. 6 para. 1 lit. a in conjunction with. Art. 7 DS-GVO.

Insofar as the social network Instagram or the service provider Meta Platforms collects their data for its own purposes for which consent is required (e.g. evaluation of user behavior), this also takes place on the basis of Art. 6 para. 1 lit. a in conjunction with Art. 7 DS-GVO. Art. 7 DS-GVO. In this case, the required consent is obtained by the social network itself.

Due to the joint responsibility of Meta Platforms and us for the processing of personal data on our Instagram presence, you can assert your data subject rights both with us and directly with Meta Platforms.

Please note that personal data is also processed by Meta Platforms in the USA.

Links to other websites

Our website contains links to other websites. We have no influence on whether their operators comply with data protection regulations. Despite careful control of the contents, we do not assume any liability for the contents of the external links. The operators of the linked sites are solely responsible for their content.

Your security

We protect your data by technical and organizational measures against unauthorized access, loss, manipulation or destruction. Our security measures are constantly updated in line with technological developments. All communication between your terminal device and our servers is exclusively encrypted. This applies both to the download of documents or information that we offer you via our website and to information that you provide to us via the contact form or application form.

Duration of storage

The personal data that you have provided to us will be deleted automatically if the purposes of processing have ceased to apply and there are no legal retention obligations. In detail, the following storage periods apply – unless already stated under the relevant point (e.g. in the context of the description of the cookies used):

Category of stored data	Deletion period
Technical data and protocols to ensure the operation of the Internet site.	14 Days
Content that you send us via the contact form.	The storage periods for this content depend on the type of information transmitted and the statutory retention periods applicable to it in each case.Betroffenenrechte / Beschwerderecht

In accordance with Art. 15 DS-GVO, you have the right to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data processed by you, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of the rights to rectification, erasure, restriction of processing or objection, the existence of a right of complaint to a supervisory authority, the origin of your data if it was not collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details.

Pursuant to Art. 16 DS-GVO, you have the right to request the correction of inaccurate or the completion of your personal data stored by us without delay.

Pursuant to Art. 17 DS-GVO, you have the right to request the deletion of your personal data stored by us, unless there is a legal basis that entitles or obliges us to continue storing the data.

In accordance with Art. 18 DS-GVO, you have the right to demand the restriction of the processing of your personal data if

the accuracy of the personal data is disputed by you for a period of time that enables us to verify the accuracy of the personal data,
the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data,
we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims,
you have objected to the processing pursuant to Article 21 (1) DS-GVO, as long as it has not yet been determined whether our legitimate reasons outweigh your reasons.

You have the right, pursuant to Art. 20 DS-GVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller.

In accordance with Art. 77 DS-GVO, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of personal data concerning you violates the DS-GVO.

Right to revoke consent

In accordance with Art. 7 (3) DS-GVO, you have the right to revoke the consent you have given to us at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future. The legality of the processing carried out on the basis of the consent until the revocation is not affected by the revocation.

Right of objection

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) p. 1 lit. f DS-GVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DS-GVO, provided that there are grounds for doing so that arise from your particular situation.

Provision of your personal data

Personal data is information about your identity. This includes, for example, information such as name, address, telephone number or e-mail address. It is not necessary for you to disclose personal data in order to use this website. In certain cases, however, we need your name and address as well as other information so that we can provide the requested services.

This applies, for example, to the use of our contact form, the sending of information, the answering of individual questions or the use of our form for online applications. Where this is necessary, we will point this out to you accordingly. In addition, we only store and process data that you provide voluntarily or automatically. If you make use of consulting services, we generally only collect data that is required to provide the services. If we ask you for further data, this is voluntary information. The personal data you provide will be processed exclusively for the purposes communicated and explained to you.

Adaptation of the data protection information

Since the security and data protection measures may have to be adapted by us, in particular if this becomes necessary due to technical or legal developments, in these cases we may also adapt the present data protection information accordingly. Please therefore note the current version of this data protection information.

Questions, suggestions, complaints

If you have any further questions about the information on data protection and the processing of your personal data, you can contact our data protection officer directly using the contact details provided above.

updated 27.10.2022